Last Updated: 01-11-2025
Welcome to Wp Web Support. These Terms and Conditions (“Terms”) govern your use of our website https://wpwebsupport.com/ (the “Site”) and any products, services, or features offered through it (collectively, the “Services”). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Services Provided
We provide a range of website support and development services, including but not limited to:
- Website Maintenance
- Custom Development
- Analytics & SEO Audits
- Security & Malware Audits
- AI Chatbot Integration
- Hosting and Technical Support
All Services are delivered based on the scope, timeline, and pricing agreed upon at the time of purchase or engagement.
2. Eligibility
You must be at least 18 years of age and capable of entering into a legally binding agreement to use our Services. By using our Site, you represent and warrant that you meet these requirements.
3. Orders and Payments
- Prices for our Services are displayed on the Site and may change without prior notice.
- Payment must be made in full before Services commence, unless otherwise agreed in writing.
- We use secure third-party payment processors. By submitting payment information, you authorize us (and our payment partners) to process your payment.
- All sales are final unless otherwise stated in a written agreement. Refunds are granted only in exceptional circumstances at our discretion.
4. Client Responsibilities
To ensure successful delivery, you agree to:
- Provide accurate and complete information required for service delivery.
- Grant necessary access to your website, hosting environment, or related systems where applicable.
- Respond promptly to requests for approvals, materials, or clarification.
We are not responsible for delays caused by incomplete or inaccurate information provided by you.
5. Intellectual Property
- All intellectual property rights in materials created specifically for you under a paid engagement (e.g., code, graphics, or written content) will belong to you upon full payment, unless otherwise stated in the contract.
- Pre-existing templates, tools, or proprietary code developed by us remain our exclusive property.
You are granted a non-exclusive, non-transferable license to use such materials as necessary for your business operations.
6. Data Privacy and Security
We respect your privacy and handle your data in accordance with our Privacy Policy.
By using our Services, you consent to the collection and use of information as described in that policy.
We employ industry-standard security measures; however, we cannot guarantee absolute protection against unauthorized access or cyber incidents.
7. Service Availability
While we strive for uninterrupted service, we cannot guarantee continuous uptime or error-free operation. We reserve the right to modify, suspend, or discontinue any aspect of the Site or Services without prior notice, for maintenance or business reasons.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
- Our total liability for any claim related to the Services will not exceed the amount you paid to us for that specific Service.
9. Third-Party Services
Some Services may involve third-party software, hosting, or integrations. We are not responsible for the availability, security, or functionality of any third-party platforms and disclaim all liability arising from their use.
10. Termination
We reserve the right to suspend or terminate your access to our Services if you breach these Terms or engage in misuse. Upon termination, all outstanding payments become due immediately.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Location].
12. Changes to These Terms
We may update these Terms from time to time. Changes become effective upon posting to this page, and continued use of the Site signifies acceptance of the updated Terms.
13. Contact Us
For questions about these Terms or our Services, please contact:
Wp Web Support
Email: [support@wpwebsupport.com]
Website: wpwebsupport.comwpwebsupport.com